background: lightgreen;
padding: 10px;
margin: 10px;
border-radius: 4px;
margin-bottom: 20px;
color: #333;
font-size: 105%;
}
.details
{
font-size:90%;
}
code { white-space:nowrap; }
Licence Support
If you purchased directly from us you can activate our plug-ins using your deviousmachines.com login details.
Simply open one of our plug-ins, go to the menu, select LICENSE and put your username and password in. All your Devious products will be activated at once.
So only follow the instructions below if you purchased from a reseller, are using an old product or if you need to license your product offline.
Licensing with a code
Finding your licence code
You can find your licence code:
- In your email, from orders@deviousmachines.com.
- Once you are logged in in, on the licences page inside MY ACCOUNT.
Installing your licence
1. Select the licence.
Include the ---START--- and ---END--- lines.
2. Copy the licence to your clipboard.
Mac: press Command-C. Windows: press Control-C. Or use the right click menu.
4. Click the license button.
This will copy the license from your clipboard.
Your product is now activated: you will see a confirmation.
Further help
Where are my login details?
Your login details will have been emailed to you in an email titled: “Your account on Devious Machines”. Ensure you log in using the same email address/account that you originally registered with when you purchased the product.
If you still cannot find them, please contact customer support.
Troubleshooting
If you purchased a licence code, but are seeing an error message when trying to activate the product check:
- You are using the code for the product which you are trying to license. Each one is unique!
- That you have copied the code correctly. Include the
---START---and---END---lines and everything in between.
If it still doesn’t work then try installing using a text file, The instructions are below.
Installing using a text file
You can also try activating the product using a licence contained in a text file. To do this:
- Windows users: open the Notepad application. Mac users: Open TextEdit, start a new document, go to the Format menu, and select Make Plain Text.
- Copy the licence code, including the —START— and —END— lines, and paste it into your text document. Save the text document to somewhere on your disk (e.g. your documents folder).
- Open the plugin, click on the gear or menu icon, and select License to open the licensing window.
- Click the LOAD button. A file selector will now appear.
- Navigate to and select the licence text document which you just saved.
- Your licence should now load, and the plugin will activate.
Still doesn’t work?
If you have followed all of the above steps and are still experiencing problems, please contact customer support.